Delivery Policy
Delivery Information
We’ve teamed up with a local delivery service to ensure your order reaches you efficiently. Our standard delivery is dispatched the same day (except Wednesdays) for orders placed before 4 PM and the next day for orders placed after 4 PM. Orders placed after 4 PM on Tuesdays will be shipped on Thursday, as our store is closed on Wednesdays.
IMPORTANT: If you have a preferred delivery time or date, please include your request in the delivery instructions section at checkout. Orders without specific requests will be processed and delivered as per our standard schedule.
Delivery Zones & Fees
Delivery fees are calculated based on the distance in kilometers across six zones in the Klang Valley area from our store location:
• Zone 1: 5km radius
• Zone 2: 10km radius
• Zone 3: 15km radius
• Zone 4: 18km radius
• Zone 5: 25km radius
• Zone 6: 30km radius
If your address is beyond 30km, our system will display: “This order can’t be shipped to your location. Contact the store for more information.” In such cases, you may not be able to proceed with payment.
Our delivery service charges vary depending on the area, order quantity, and weight of the plants and products. Standard delivery charges start from MYR9.00.
Free Delivery Offer
Enjoy FREE delivery on orders above RM350! This offer applies to all locations within our delivery zones (Zone 1–6). Orders meeting this minimum amount will have the delivery fee automatically waived at checkout.
If your location is beyond our 30km delivery radius, please contact us for further assistance.